CRM Lifecycle Manager (m/w/d) - German speaking

Zeitpunkt der Veröffentlichung: 28.10.2019

Standort: Vjal Portomaso, St Julian's, Malta

Berufsfeld: Customer Services

Berufserfahrung: Professional

Chiffre: 743999698268883





Our Lineup

We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values passion, progress and trust to secure the best possible product for our users. We want you on our team as:

CRM LIfecycle Manager - German speaking (m/w/d)


Your playing field:

Will consist of…

  • Developing and implementing highly automated and personalized lifecycle campaigns across multiple channels with a strong focus on players’ lifecycle journeys based on customer behaviours modelling
  • Close collaboration with other departments and 3rd party providers, stakeholder management and milestone tracking to ensure fast and successful progress
  • A/B and multivariate testing of lifecycles in order to optimize campaigns’ quality and performance
  • Constant analysis of lifecycle campaign in close collaboration with Marketing Intelligence and Data to improve ROI of the lifecycles
  • Leading or supporting role within CRM projects (tool introduction, emarsys setup and enhancement, improvement of existing tool landscape)


Who we’re looking for:

  • Interest in sports and sports betting
  • Team player with a can-do attitude
  • Able to think outside of the box and seeks challenged from colleagues and stakeholders

Which skills should you bring to the pitch:

  • Bachelors / Masters degree in Business Administration, Marketing or similar
  • 1+ years of experience in a CRM role and Gaming experience would be considered a plus
  • Good Project- and Stakeholder Management skills
  • Strong analytical, communications & presentation skills

Zusätzliche Informationen

What’s in it for you:

  • Agile and multicultural company with flat hierarchies
  • Self-organised, self-responsible and entrepreneurial employees
  • Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare
  • Opportunities to develop and grow
  • Relocation Assistance
  • Office sea-views, social events, healthy treats, kitchen on every floor