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We are Tipico, a team of teams and the biggest sports-betting operator in Germany.
Our goal is to amplify the emotions of millions of people experiencing sports every day.
We are driven by our core values passion, progress and trust to secure the best possible product for our users. To reach this goal, we want you on our team as:
CRM Manager - German speaker (m/w/d)
As a CRM Manager you will be responsible for Tipico’s growth in German and Austrian markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players.
Your daily playground:
You will build campaigns & user journeys using Emarsys
You will plan and execute promotions, including pre- and post-analysis
You will create new automations and newsletter templates (including editing of images & content)
You will align with internal analysts to generate insights using market and customer data
Which skills should you bring to the pitch:
You are a German native speaker and fluent in English
You are passionate about sports and sports betting, especially football
You have good analytical and project management skills
Good html and Excel knowledge are an advantage
Experience with Emarsys or similar tools would be beneficial
You have first experiences with CRM
What we offer:
Agile and multicultural company with flat hierarchies
Self-organised, self-responsible and entrepreneurial employees
Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare
Opportunities to develop and grow
Office sea-views, social events, healthy treats, kitchen on every floor